Privacy Statement

This document sets out the policy of Campbell Brothers Limited in relation to the handling of personal and sensitive information.

1. Statement of Commitment

Campbell Brothers Ltd respects the privacy right of all individuals. Furthermore, Campbell Brothers Ltd is committed to ensuring that all Directors, Managers and Employees comply at all times with the requirements of the Privacy Amendment (Private Sector) Act 2000 and the National Privacy Principles which that Act introduces.

2. National Privacy Principles

Campbell Brothers Ltd is bound by the National Privacy Principles that come into effect 21 December 2001 . Campbell Brothers Ltd has put procedures in place to ensure that personal information is handled in accordance with the National Privacy Principles.

3. What Does Campbell Brothers Ltd do?

Campbell Brothers Ltd has 3 main business units.

• Campbell Chemicals manufacture and distribute industrial cleaning agents and chemicals.
• Reward Distribution distribute non-food consumables to the healthcare, building services, hospitality, and leisure industries.
• Australian Laboratory Services provide consulting and analytical laboratory services worldwide.

4. Information Held

Divisions of Campbell Brothers Ltd do hold personal information such as general contact details, copies of correspondence exchanged with individuals, and bank account details.

Campbell Brothers Ltd IT Department also holds personal information through the monitoring of email traffic and logging of internet usage.

This information is stored in databases that are password protected and in locked filing cabinets. We collect this information when people ring our customer service lines, write to us, contact us through our web site or email, and through telemarketing for services provided by members of the group.

The information we collect is used for conducting business transactions, complaint management, marketing of goods and services provided by members of the group, and managing the performance of suppliers, contractors and employees engaged to perform services for Campbell Brothers Ltd.

There may be certain circumstances when Campbell Brothers Ltd needs to disclose personal information to members of the Campbell Brothers Group. Depending on circumstances information may be disclosed to our Insurers or Lawyers. Personal information may also be passed onto Computershare Investor Services who manage our share registry. At no time will Campbell Brothers Ltd disclose personal information to any unrelated third parties without prior permission.

If at any time you no longer wish to be contacted by Campbell Brothers Ltd you may contact us using the contact details below or by contacting the relevant division of Campbell Brothers Ltd and your details will then be flagged for non-use.

Under the Privacy Amendment (Private Sector) Act 2000 you have the right to access records which Campbell Brothers Ltd holds, to do this please contact our Privacy Contact Officer, contact details are below.

5. Complaints and Contact Details

Anyone who feels that there has been an unwarranted invasion of their privacy should contact Mr. Michael Burcham, Compliance Manager, our Privacy Contact Officer, who can be contacted on 07 3367 7923.

If you would like a hard copy of our Privacy Policy, please phone our Privacy Contact Officer or write to the address below.

Campbell Brothers Ltd contact details are set out below for convenience:

Campbell Brothers Ltd
Corporate Office
PO Box 2191
Milton Business Centre Qld 4064

Phone: 07 3367 7900
Fax: 07 3367 8156

Further information about the Principles or Campbell Brothers Ltd policies relating to privacy issues can be obtained from the Privacy Contact Officer.

Greg Kilmister
Managing Director
1 September 2005